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FF 15 freezes on MLB.com; no response, reboot required. Not an issue until FF 15!

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by jciesielski

jciesielski
jciesielski
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Using on a Gateway NV53 laptop. Never a problem until FF15; have checked for viruses, malware. All clear. Upgraded to Flash 11.4; no help. Downgraded to Flash 10.3; no help. Went back to Flash 11.4 to be up to date at least.

Also won't play console on the NFL Audio Pass; no "play" button appears. Other sites are okay. Have checked these out on Chrome and they are okay.

Any suggestions? Thanks.

Using on a Gateway NV53 laptop. Never a problem until FF15; have checked for viruses, malware. All clear. Upgraded to Flash 11.4; no help. Downgraded to Flash 10.3; no help. Went back to Flash 11.4 to be up to date at least. Also won't play console on the NFL Audio Pass; no "play" button appears. Other sites are okay. Have checked these out on Chrome and they are okay. Any suggestions? Thanks.

All Replies (2)

Ibai
Ibai
  • Administrator
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Hi!

It seems to work fine for me in Mac and Windows 7.

Have you tried Diagnose Firefox issues using Troubleshoot Mode?

If that works you may have an add-on that is messing up with your set up. If that's the case you may want to try Firefox Reset: Refresh Firefox - reset add-ons and settings

jciesielski
jciesielski Question owner
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Thanks Ibai, but I had forgotten to mention that I had done the whole reset routine - no effect on outcome.

I should also mention that FF 15 doesn't do this with the MLB.com website on either of two other computers I tried - just my Gateway laptop.