Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox opens a new window called "shortcut to ...." at random times

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

matt077
matt077
more options

Hi all

I've found over the pass few days that at random times when firefox is open, it opens a new window called "Shortcut to .....". i cant see the new window tho can see it from the bottom windows bar

Any one else seen this?

Thanks

Hi all I've found over the pass few days that at random times when firefox is open, it opens a new window called "Shortcut to .....". i cant see the new window tho can see it from the bottom windows bar Any one else seen this? Thanks

All Replies (2)

matt077
matt077 Question owner
more options

Below is a print screen of this

Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have set a download action to open a link in Firefox instead of to an external program.

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder