Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I want to get Norton Anti-virus Toolbar for Firefox 17.1. Does anybody know IF and/or WHEN this can be done?

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by la.mancha

la.mancha
la.mancha
more options

I just downloaded the newest version of Firefox - 17.01.4715 - but now my Norton Antivirus toolbar no longer appears. I've updated everything, etc.but the Norton people told me I'd have to go BACK to Firefox 16 for the toolbar to work. That is unacceptable. Does anyone know if there's a fix for this? Or when Norton will get off their royal behinds and update their toolbar so it IS compatible?

I just downloaded the newest version of Firefox - 17.01.4715 - but now my Norton Antivirus toolbar no longer appears. I've updated everything, etc.but the Norton people told me I'd have to go BACK to Firefox 16 for the toolbar to work. That is unacceptable. Does anyone know if there's a fix for this? Or when Norton will get off their royal behinds and update their toolbar so it IS compatible?

Chosen solution

If you are using Norton 1012 then you should do liveupdate for Norton to support Firefox 17

http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-17-Support-for-Norton-Toolbar/td-p/853420

Norton has actually be quite good in having a update for a new major Firefox release on same day or within a couple days ever since Firefox 5.0. However Norton will be screwing Firefox users when Firefox 18.0 comes out as one will have to update to Norton 2013 then.

Read this answer in context 👍 3

All Replies (3)

dumdidadida
dumdidadida
more options

Hi,

Please see this.

You may also have to Enable the Norton toolbar via Firefox Tools (Alt + T) > Add-ons > Extensions.

Toolbar support

Using extensions

Customizing Firefox

James
James
  • Top 25 Contributor
  • Moderator
more options

Chosen Solution

If you are using Norton 1012 then you should do liveupdate for Norton to support Firefox 17

http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-17-Support-for-Norton-Toolbar/td-p/853420

Norton has actually be quite good in having a update for a new major Firefox release on same day or within a couple days ever since Firefox 5.0. However Norton will be screwing Firefox users when Firefox 18.0 comes out as one will have to update to Norton 2013 then.

Modified by James

la.mancha
la.mancha Question owner
more options

Thank you everybody! So grateful for your support. Everything was helpful, and the issue is now resolved.

Blessings for your kind-heartedness.