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godaddy email not working

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by kgreutman

kgreutman
kgreutman
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Slowly spreading thru the company. Started with not being able to "click" on the subject line. Can tab down. Some people are not able to add attachments. Called godaddy and they said it was a firefox problem... Switch to explorer :) That would be a lot of work to change everyone over.

Slowly spreading thru the company. Started with not being able to "click" on the subject line. Can tab down. Some people are not able to add attachments. Called godaddy and they said it was a firefox problem... Switch to explorer :) That would be a lot of work to change everyone over.

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Read this answer in context 👍 3

All Replies (2)

iamjayakumars
iamjayakumars
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Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

kgreutman
kgreutman Question owner
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Thank you very much. It worked on mine so I will relay the answer to everyone.