This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDF files not able to view with mac os but working fine with other browers even i downloaded pdf plugins

  • 4 replies
  • 2 have this problem
  • 16 views
  • Last reply by mohanraju

more options

Hi,

On Apple Mac i am not able to view/open pdf files even i downloaded adobe reader plugins but same thing i can open with help of other browsers like chrome. And with firefox i am getting below message when try to open pdf files.

"It appears you don't have Adobe Reader or PDF support in this web browser. Click here to download Adobe Reader".

I want to fix it for my client.

So please suggest me to fix this.

Hi, On Apple Mac i am not able to view/open pdf files even i downloaded adobe reader plugins but same thing i can open with help of other browsers like chrome. And with firefox i am getting below message when try to open pdf files. "It appears you don't have Adobe Reader or PDF support in this web browser. Click here to download Adobe Reader". I want to fix it for my client. So please suggest me to fix this.

All Replies (4)

more options

When you install or update Adobe Reader, it installs a plugin for viewing PDF files inside Firefox and sets that as the default. The problem is that this plugin does not work. In order to view PDF files again follow these steps https://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded-mac

more options

I use PDF Viewer 0.7.1 instead. It displays your pdf in a new tab. It isn't perfect, but it works pretty well.

--Gil

more options

Thats great...

more options

Ok thanks a lot. i am able to open pdf files. This answer helps a lot to get it done my job.