Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

While opening YouTube the complete Firefox get hang and its ask for a script to download or stop...

  • 4 replies
  • 4 have this problem
  • 4 views
  • Last reply by hkcoder

more options

Hi Team,

I download 17.0.1 latest version of FireFox to Windows 7. While opening youtube.com its ask for a script to stop or continue i'm stopping that script and after that complete firefox gets hang.

Rest of the websites are working fine, just for youtube.com why firefox gets hang.

I'm using the firefox since ages but never faced such type of issue.

Kindly suggest how to get rid of this?

Regards, Hitesh

Hi Team, I download 17.0.1 latest version of FireFox to Windows 7. While opening youtube.com its ask for a script to stop or continue i'm stopping that script and after that complete firefox gets hang. Rest of the websites are working fine, just for youtube.com why firefox gets hang. I'm using the firefox since ages but never faced such type of issue. Kindly suggest how to get rid of this? Regards, Hitesh

Chosen solution

All Replies (4)

more options

Try launching ff in a safe-mode. This might be some add-on you have installed (eg. some yt downloader) might be not fully compatible with newest ff.

more options

Chosen Solution

For other possible causes and solutions see:

more options

You need to allow javascript to use Flash, which most of the videos on YouTube currently need. You could try disabling hardware acceleration and see if that helps.

more options

Thanks for your kind responses.

It worked now!

Thanks Supporting!