This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wy won't my Mozilla browser no longer enlarge when restore is chosen on the tool bar on my new windos 8 computer? .

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by bigfooted

more options

I recently purchased a new computer with Windows 8 on it. I promptly downloaded Mozilla uses my web browser. Everything works fine for a couple of weeks and then today I could not bring the browser up on the page. It seems to launch when I click on the icon on the desktop. But when I click on the icon on the toolbar it shows the small image of the browser but when I click on that image it won't show up on the page or the screen. When I go to push the icon on the desktop again it appears to launch a second browser and two browsers are shown when I push the Mozilla icon on the toolbar at the bottom. I can close the browser's over the one I want to close and right clicking and close. I have deleted Mozilla from my computer and reinstalled it from the website and continue to have the same problem. It appears something has changed someplace because as I stated it worked fine from the beginning. all my other programs including Windows Explorer continue to work fine. Any help you can give me I would appreciate.Thank you

I recently purchased a new computer with Windows 8 on it. I promptly downloaded Mozilla uses my web browser. Everything works fine for a couple of weeks and then today I could not bring the browser up on the page. It seems to launch when I click on the icon on the desktop. But when I click on the icon on the toolbar it shows the small image of the browser but when I click on that image it won't show up on the page or the screen. When I go to push the icon on the desktop again it appears to launch a second browser and two browsers are shown when I push the Mozilla icon on the toolbar at the bottom. I can close the browser's over the one I want to close and right clicking and close. I have deleted Mozilla from my computer and reinstalled it from the website and continue to have the same problem. It appears something has changed someplace because as I stated it worked fine from the beginning. all my other programs including Windows Explorer continue to work fine. Any help you can give me I would appreciate.Thank you

All Replies (2)

more options

Did you try to maximize the Firefox window or try to open the system menu via Alt+Space to see if you can move the window into view and resize it?

more options

I tried both methods. Got same results and that is nothing happened.