This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Still having problem with Firefox frequently crashing

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by user633449

more options

I have tried a number of the solutions listed here but over the course of a month, Firefox has been incredibly unstable with frequent crashing, often at the most inconvenient of times.

The crash reports from this week are:

bp-f3039589-2b20-4926-8a6f-a094c2130219 2/19/2013 9:46 AM
bp-f9618b9c-569a-4310-8423-32a442130217 2/17/2013 2:59 PM
bp-f8fc0a9f-1b68-4ae7-beb8-6f31a2130217 2/17/2013 10:36 AM
bp-b3829a62-0315-437e-babe-26dc02130217 2/17/2013 9:34 AM
bp-9094fdb3-65b6-44f5-a2a7-8b17a2130216 2/16/2013 11:26 AM
bp-62e63f8d-e69c-4802-a8f1-17ac02130216 2/16/2013 10:45 AM
bp-ae210a62-481c-452d-9c73-338072130216 2/16/2013 1:34 AM
bp-b85abcfe-5c83-4b31-ab51-890072130216 2/16/2013 12:24 AM
bp-272a8cee-30c8-428c-a58b-336432130216 2/15/2013 9:08 PM
bp-36cb1628-4247-4ee7-a16d-6bb142130216 2/15/2013 8:17 PM
bp-7cc3ee75-57a6-47f6-9dbf-b109d2130215 2/15/2013 3:11 PM
bp-1bfa30ec-9c22-4a0f-9efc-9e8092130214 2/14/2013 12:52 PM
bp-0c3e2ed8-8c58-45ae-8e1d-006c22130213 2/13/2013 12:09 PM
bp-1d687a58-945a-46ff-b1e9-0cf7e2130213 2/12/2013 10:32 PM
bp-600a74a6-f26f-46e6-bec1-1809c2130212 2/12/2013 10:04 AM

The idea of using another browser is a serious problem given the structure and number of bookmarks I have built up over years of use of Firefox and that I use several of the alternatives to be set up for specialized tasks rather than my general use.

I look forward to your help.

I have tried a number of the solutions listed here but over the course of a month, Firefox has been incredibly unstable with frequent crashing, often at the most inconvenient of times. The crash reports from this week are: <pre><nowiki>bp-f3039589-2b20-4926-8a6f-a094c2130219 2/19/2013 9:46 AM bp-f9618b9c-569a-4310-8423-32a442130217 2/17/2013 2:59 PM bp-f8fc0a9f-1b68-4ae7-beb8-6f31a2130217 2/17/2013 10:36 AM bp-b3829a62-0315-437e-babe-26dc02130217 2/17/2013 9:34 AM bp-9094fdb3-65b6-44f5-a2a7-8b17a2130216 2/16/2013 11:26 AM bp-62e63f8d-e69c-4802-a8f1-17ac02130216 2/16/2013 10:45 AM bp-ae210a62-481c-452d-9c73-338072130216 2/16/2013 1:34 AM bp-b85abcfe-5c83-4b31-ab51-890072130216 2/16/2013 12:24 AM bp-272a8cee-30c8-428c-a58b-336432130216 2/15/2013 9:08 PM bp-36cb1628-4247-4ee7-a16d-6bb142130216 2/15/2013 8:17 PM bp-7cc3ee75-57a6-47f6-9dbf-b109d2130215 2/15/2013 3:11 PM bp-1bfa30ec-9c22-4a0f-9efc-9e8092130214 2/14/2013 12:52 PM bp-0c3e2ed8-8c58-45ae-8e1d-006c22130213 2/13/2013 12:09 PM bp-1d687a58-945a-46ff-b1e9-0cf7e2130213 2/12/2013 10:32 PM bp-600a74a6-f26f-46e6-bec1-1809c2130212 2/12/2013 10:04 AM </nowiki></pre> The idea of using another browser is a serious problem given the structure and number of bookmarks I have built up over years of use of Firefox and that I use several of the alternatives to be set up for specialized tasks rather than my general use. I look forward to your help.

Modified by cor-el

All Replies (2)

more options

hello, some of those crash reports show a very high memory usage when crashing - please try a reset of firefox to address memory leaks caused by addons: Refresh Firefox - reset add-ons and settings

more options

Also, after Resetting Firefox, update to Firefox 19 today, it fixes a few crashing issues.