Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i installed firefox i also got something called Otshot. it's not in my directory of programs. how do i uninstall it?

  • 2 replies
  • 11 have this problem
  • 2 views
  • Last reply by finitarry

more options

when i installed firefox i unintentionally installed otshot. it doesn't show up in my control panel directory to uninstall. Please tell me how to uninstall it.

thanks

when i installed firefox i unintentionally installed otshot. it doesn't show up in my control panel directory to uninstall. Please tell me how to uninstall it. thanks

All Replies (2)

more options
more options

If you got Firefox from Mozilla directly, there would be no unwanted "extra" like that in it. You might have picked up the junk from installing something else and not paying attention to what was happening with the installation. That is a common problem with Windows software. You have to watch out for checked checkboxes offering to install something else.