This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Themes Do Not Show in WIndows XP Home Since Firefox 20.01.1 was installed

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Yanele

Yanele
Yanele
more options

Themes do not show in my Dell netbook with Windows XP Home since Firefox 20.01.1 was installed a few days ago. I changed none of the settings, and have tried a number of different themes, none of which worked.

Themes show fine in my Dell desktop and laptop running Firefox 20.01.1 with Windows XP Professional.

Solutions?

Themes do not show in my Dell netbook with Windows XP Home since Firefox 20.01.1 was installed a few days ago. I changed none of the settings, and have tried a number of different themes, none of which worked. Themes show fine in my Dell desktop and laptop running Firefox 20.01.1 with Windows XP Professional. Solutions?

Chosen solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

When you are in Private Browsing mode then the persona is disabled and you get the default theme.

Read this answer in context 👍 4

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

When you are in Private Browsing mode then the persona is disabled and you get the default theme.

Yanele
Yanele Question owner
more options

Thank you for the solution; it worked well.