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Yahoo website-the news feed doesn't scroll, it doesn't show 1-? articles and I cannot click on < or > to go to next five articles

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

pshore
pshore
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On other computers in my house (not Windows 8), I can go to the Yahoo.com website and I can see the top news articles. It gives me a 1-# for how many articles there are. Then after a few seconds, the picture changes and it shows the next article. After the five articles are done, it scrolls and shows the next five. Or I can just click on the > button and go to the next articles. On my main (new) computer which has Windows 8 installed, I do not get the scroll and I cannot get to any articles other than the original top five that they show. I have a snapshot of it, but it doesn't look like there is anywhere here that I can upload it.

On other computers in my house (not Windows 8), I can go to the Yahoo.com website and I can see the top news articles. It gives me a 1-# for how many articles there are. Then after a few seconds, the picture changes and it shows the next article. After the five articles are done, it scrolls and shows the next five. Or I can just click on the > button and go to the next articles. On my main (new) computer which has Windows 8 installed, I do not get the scroll and I cannot get to any articles other than the original top five that they show. I have a snapshot of it, but it doesn't look like there is anywhere here that I can upload it.

All Replies (3)

iamjayakumars
iamjayakumars
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

pshore
pshore Question owner
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Nope. It didn't work. It is still doing (or not doing) the same thing. I have cleared cache & cookies from all profiles on the pc. I had even reset Firefox back to defaults. I uploaded a picture to show what it looks like. Normally there is a white bar above the pictures with the titles of the news articles that shows how many articles there are. This doesn't. Also the "<" and ">" are showing but they don't do anything.

I am now thinking that it has to do with the Windows 8. I have just tried on the "other" browser (IE) and it doesn't work on that either. Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.