Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All menus are white and after a while the buttons disappear and the web page becomes black or the whole window becomes white and then Firefox crashes.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Vikezor

Vikezor
Vikezor
more options

Here are some screenshots: http://imageshack.us/a/img541/9702/allzemenusarewhite.png http://imageshack.us/a/img38/1016/alsothisone.png http://imageshack.us/a/img89/1509/dontforgetthecontextmenq.png http://imageshack.us/a/img109/9877/nowijustdontevenknowany.png (yes, this is a screenshot of Firefox) http://imageshack.us/a/img607/9291/thistoo.png Resetting Firefox did absolutely nothing.

Here are some screenshots: http://imageshack.us/a/img541/9702/allzemenusarewhite.png http://imageshack.us/a/img38/1016/alsothisone.png http://imageshack.us/a/img89/1509/dontforgetthecontextmenq.png http://imageshack.us/a/img109/9877/nowijustdontevenknowany.png (yes, this is a screenshot of Firefox) http://imageshack.us/a/img607/9291/thistoo.png Resetting Firefox did absolutely nothing.

Modified by Vikezor

Chosen solution

Try to disable hardware acceleration in Firefox.

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to disable hardware acceleration in Firefox.

Vikezor
Vikezor Question owner
more options

Thanks, that worked!