This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox sometimes fails to load my homepage, igoogle. It usually loads after 2 - 3 reboots. Annoying problem.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by HFreeman

HFreeman
HFreeman
more options

Sometimes when I boot up and load Firefox, it loads without my igoogle homepage. Occasionally it will fail to load after I have previously used Firefox with igoogle homepage. It is frustrating. Have to reboot several times to get homepage to reload. When homepage is not loaded, it keeps me from using the toolbar to load email, and other google tools.

I have used Firefox for years and have not had this many problems with it. When I can't load my homepage on Firefox, I usually go to Chrome or IE and it works fine. This has been going on for the past several months.

Sometimes when I boot up and load Firefox, it loads without my igoogle homepage. Occasionally it will fail to load after I have previously used Firefox with igoogle homepage. It is frustrating. Have to reboot several times to get homepage to reload. When homepage is not loaded, it keeps me from using the toolbar to load email, and other google tools. I have used Firefox for years and have not had this many problems with it. When I can't load my homepage on Firefox, I usually go to Chrome or IE and it works fine. This has been going on for the past several months.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

Read this answer in context 👍 2

All Replies (2)

iamjayakumars
iamjayakumars
more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

HFreeman
HFreeman Question owner
more options

I reset Foxfire and that seems to have solved my problem

Thanks