We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps crashing upon opening

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by rhys1812

more options

Whenever I load up firefox it fails to open and I just get the message telling me firefox has crashed. I can open it in safe mode and I've disabled all add-ons but I still get this message on opening. Any thoughts on how to solve it? Thanks.

Whenever I load up firefox it fails to open and I just get the message telling me firefox has crashed. I can open it in safe mode and I've disabled all add-ons but I still get this message on opening. Any thoughts on how to solve it? Thanks.

All Replies (1)

more options

Crash ID: bp-45e6862f-5148-439d-93aa-ab7c02130619 Crash ID: bp-7647ccba-c6ac-4bfd-a9f8-0cab12130619 Crash ID: bp-aa15eeeb-7d7e-4969-aa51-900a62130619 Crash ID: bp-1bde72ab-df44-40b3-8381-360502130619 Crash ID: bp-f9cbc985-df09-4f0b-82cc-38b092130619