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Opening any web page causes hangs and multiple unresponsive scripts

  • 4 replies
  • 3 have this problem
  • 16 views
  • Last reply by woojohn

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Any time I open up firefox, it hangs on nearly every webpage. After several minutes, an unresponsive script error will appear. Stopping the script does nothing the vast majority of the time. Most often, one to ten more unresponsive script errors will appear. I have already tried resetting firefox and running firefox in safe mode, neither of which helped the problem.

Any time I open up firefox, it hangs on nearly every webpage. After several minutes, an unresponsive script error will appear. Stopping the script does nothing the vast majority of the time. Most often, one to ten more unresponsive script errors will appear. I have already tried resetting firefox and running firefox in safe mode, neither of which helped the problem.

Chosen solution

I had this problem recently after Windows updates on any site that used Flash. That's many, many sites...

This is some standard guidance that addresses the most common issues with Flash. I'm sure you've seen some of it before, but just in case:

(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, see the above post

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista/7/8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

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All Replies (4)

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Chosen Solution

I had this problem recently after Windows updates on any site that used Flash. That's many, many sites...

This is some standard guidance that addresses the most common issues with Flash. I'm sure you've seen some of it before, but just in case:

(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, see the above post

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista/7/8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

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Well, it seems to be running now, although it is a little slower than it was two days ago. I think disabling WebGL did the trick.

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the problem is the flash player, not firefox. To fix the problem:

1. to go to a website that have a flash video, such as youtube 2. right click on the video then select "global settings", this will open up the flash player setting manager 3. click on the advance tab 4. under "browsing data and settings", click "Delete All".

that is it , u will notice firefox wil run smoothly once again. if after some time firefox slow responding again, just do the same thing to fix it. goodluck!!!