Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Background audio not playing after upgrading to v22

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by philipp

jmariscal
jmariscal
more options

A website customer of ours contacted us because the background audio was not playing on their website http://www.silverbackgraphix.com, but only in Firefox (plays fine in IE and Chrome). I tested on my computer and it loaded fine in Firefox v21, however when I updated to v22 like they had the audio no longer played.

A website customer of ours contacted us because the background audio was not playing on their website http://www.silverbackgraphix.com, but only in Firefox (plays fine in IE and Chrome). I tested on my computer and it loaded fine in Firefox v21, however when I updated to v22 like they had the audio no longer played.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, some other users have reported the same problem when hidden="true" was included in the embed element: Add-on Compatibility for Firefox 22 | Mozilla Add-ons Blog

reference: solution by courtesy of jscher2000

this is now dealt with in bug #890516.