This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will often close in the middle of use with no error msg. How do I fix this?

kat.h67
kat.h67
more options

I currently use an aspen a701 tablet. When I first open firefox it takes over a minute to load the first website or two then works fine. After a few minutes of surfing firefox will just close with no warning or error msg and when I reopen it, it opens to the home page and not my previously viewed page before it closed. Can you fix the loading speed and sudden closing? thank you for your time and help

I currently use an aspen a701 tablet. When I first open firefox it takes over a minute to load the first website or two then works fine. After a few minutes of surfing firefox will just close with no warning or error msg and when I reopen it, it opens to the home page and not my previously viewed page before it closed. Can you fix the loading speed and sudden closing? thank you for your time and help

All Replies (1)

iamjayakumars
iamjayakumars
more options

Type about:crashes in URL and provide the crash id starting with "bp-"

try with firefox beta