Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cant login to firefox add ons tried resetting, this does not work!

wontletmelogin
wontletmelogin
more options

I have tried to reset password, username and resent confirmation email. i do not receive the confirmation email but I do receive the other emails.

I continually have this problem with mz add ons. resetting does not work and my paired device will not sync as I cannot login.

I have tried to reset password, username and resent confirmation email. i do not receive the confirmation email but I do receive the other emails. I continually have this problem with mz add ons. resetting does not work and my paired device will not sync as I cannot login.

All Replies (1)

Wesley Branton
Wesley Branton
more options

Are you sure that you are using the correct email paired to that account?

Have you attempted to access the account from another computer?