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I am unable to load video to watch on ANY website.

  • 2 replies
  • 3 have this problem
  • 19 views
  • Last reply by cor-el

treeandrockgirl
treeandrockgirl
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When on the websites, youtube, hulu, vimeo and other various entertainment and educational sites, video will never load or will continually crash. I can only SOMETIMES watch while constantly refreshing the page.

When on the websites, youtube, hulu, vimeo and other various entertainment and educational sites, video will never load or will continually crash. I can only SOMETIMES watch while constantly refreshing the page.

All Replies (2)

kobe
kobe
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I assume these sites use Flash.

Please see all articles below.

- You may want to try to disable protected mode as its a high source of crashes and freezes of flash.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.