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I am using ff 23.0.1 when I go to addons in tools nothing populates on that page. how do i fix that?

  • 2 replies
  • 2 have this problem
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  • Last reply by cor-el

steveab8
steveab8
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when i goto tools and click manage addons and go to plugins nothing is populated. when I clik the link to check and make sure plugins are up to date. it opens a Mozilla page and my plugins show up there and can be updated as needed. All five choices on the left of addon manager (addons plugins,extensions,appearance and services) are all blank.

when i goto tools and click manage addons and go to plugins nothing is populated. when I clik the link to check and make sure plugins are up to date. it opens a Mozilla page and my plugins show up there and can be updated as needed. All five choices on the left of addon manager (addons plugins,extensions,appearance and services) are all blank.

All Replies (2)

Meghraj Suthar
Meghraj Suthar
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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

See Re-initializing the plugins database:

You can use this button to go to the Firefox profile folder:

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.