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External apps not opening new tabs

basquemactee
basquemactee
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I am currently trying to update my Tomtom Satnav by adding "community" items. In theory when using the "My Tomtom" program, on clicking the "Add Community Content" bar, it should open up a new tab in my browser, whether it be FIrefox or I.E. It is doing neither.

I'm currently using Firefox build 24.0 in a Windows Vista environment. What should I do?

I am currently trying to update my Tomtom Satnav by adding "community" items. In theory when using the "My Tomtom" program, on clicking the "Add Community Content" bar, it should open up a new tab in my browser, whether it be FIrefox or I.E. It is doing neither. I'm currently using Firefox build 24.0 in a Windows Vista environment. What should I do?

All Replies (2)

Meghraj Suthar
Meghraj Suthar
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Hello,

if it is show an error then ,give a screenshot...

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Thank you!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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So nothing happens when you try to launch a URL in your default browser; it just sits there?

Do you notice the same issue with links in other external programs (e.g., Adobe Reader, MS Office, email client, etc.)? If so, maybe...

If you use an external password manager, a problem has been noted with some versions where there is either a very long delay in opening an external link or it never opens at all. Threads on that: