This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Shochwave Flash

more options

Warning: Shockwave Flash is busy or quit responding. Not able to update, because it keeps freezing and won't let me run in Safe Mode. How do I fix? Having problems since around Oct. 8th.

Warning: Shockwave Flash is busy or quit responding. Not able to update, because it keeps freezing and won't let me run in Safe Mode. How do I fix? Having problems since around Oct. 8th.

All Replies (2)

more options

Is this on Firefox for Android or a desktop computer?

more options

Per a new question, it's desktop: https://support.mozilla.org/en-US/questions/977526

(This thread can be locked.)