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Firefox to Yahoo

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  • Last reply by cor-el

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Using Firefox I get a page that says "This Connection is Untrusted - Firefox can't confirm connection is secure"

Using Firefox I get a page that says "This Connection is Untrusted - Firefox can't confirm connection is secure"

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Hello,

I'm sorry you're having problems accessing the Yahoo page. Can you please provide the full web address "(copy and paste from the browser's address bar)" where you are having the problem?

You may find this article helpful: "This Connection is Untrusted" error message appears - What to do

Please let us know if this helps!

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Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.