This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

One site is half hidden with no scroll bars

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by in4m8n

in4m8n
in4m8n
more options

I have two computers, one with Win 7 32 bit, the other Win 7 64 bit. Both the same version Firefox, same add ins, etc.

My company has deployed a Java based https portal to an FTP server. They only support IE and indeed, this works fine in IE. It also works fin in Firefox on ONE computer, but on the other, the application which should be centered in the window is lowered sufficiently the control are hidden. There are no scroll bars in the window. CTL +- will shrink the window, but to display in the window it becomes extremely tiny, not like the display of the app in IE or Firefox in my other computer.

I checked options, cannot find anything that could be set substantially different on the computer that misfunctions This is the only site I have ever seen this on.

Any suggestions where to look?

Thanks.

~Bob

I have two computers, one with Win 7 32 bit, the other Win 7 64 bit. Both the same version Firefox, same add ins, etc. My company has deployed a Java based https portal to an FTP server. They only support IE and indeed, this works fine in IE. It also works fin in Firefox on ONE computer, but on the other, the application which should be centered in the window is lowered sufficiently the control are hidden. There are no scroll bars in the window. CTL +- will shrink the window, but to display in the window it becomes extremely tiny, not like the display of the app in IE or Firefox in my other computer. I checked options, cannot find anything that could be set substantially different on the computer that misfunctions This is the only site I have ever seen this on. Any suggestions where to look? Thanks. ~Bob

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow pages to choose their own fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
in4m8n
in4m8n Question owner
more options

Thanks. Both were exactly as they should have been.

Let me attach an image or two and see if that helps.

Should be obvious which computer is which :)

Thanks.

~Bob