This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Xfinity/Comcast email login errors since installing R26.

  • 3 replies
  • 7 have this problem
  • 17 views
  • Last reply by izman

izman
izman
more options

Installed r26 on my mac running 10.8.5. Folowing day Log in to xfinity/comcast email and then when trying to view email it spits me out and ask me to log in again. Cycles and repeats.

Installed r26 on my mac running 10.8.5. Folowing day Log in to xfinity/comcast email and then when trying to view email it spits me out and ask me to log in again. Cycles and repeats.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
jrockstein
jrockstein
more options

Be sure to delete the login.comcast.net cookie, it is not near the other comcast and xfinity cookies.

izman
izman Question owner
more options

Did that and no change- thanks though- ultimately after resetting FF and deleting all cookies and cache 3 times (after resetting) it currently functions correctly...