This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What shock/flash wave player might work for me with no hangs

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Carm

more options

For about a year I have tried to make adobe flash player/shockwave player work for you tube videos and other links I go to. I have tried all the "download latest flashplayer" stuff. Just did it a few days ago and have 11.9 etc. And you update my FF every time you want to.

My laptop has no problems. Can I revert to the version of FF on my laptop on this main comp, and the version of Adobe Flash on my laptop, so that I can continue to use FF? Otherwise I am going to Chrome with all of my bookmarks et al.

I just read a thread where you seemed to blame Adobe for this. Uh, you might want to think again.

DO NOT tell me to download the latest Adobe. I did that 3 days ago. WHY can't you get your code to work with them? Or why don't they write code that lets FF in?

Like I said a year of trying to make you work for me and I give up.

For about a year I have tried to make adobe flash player/shockwave player work for you tube videos and other links I go to. I have tried all the "download latest flashplayer" stuff. Just did it a few days ago and have 11.9 etc. And you update my FF every time you want to. My laptop has no problems. Can I revert to the version of FF on my laptop on this main comp, and the version of Adobe Flash on my laptop, so that I can continue to use FF? Otherwise I am going to Chrome with all of my bookmarks et al. I just read a thread where you seemed to blame Adobe for this. Uh, you might want to think again. DO NOT tell me to download the latest Adobe. I did that 3 days ago. WHY can't you get your code to work with them? Or why don't they write code that lets FF in? Like I said a year of trying to make you work for me and I give up.

All Replies (2)

more options

Try with Beta version of flash

more options

I found a solution to the flash player crashes within Firefox, and have not had a single flash playser crash in 6 months at least. The solution involves creating a task to run at regular intervals to delete certain prefetch files. NOT all of them as it is NOT necessary to delete them all.


I have wrote a script that will create the folder structer in programdata/scripts/ and place the exe that actually does the deleting, and have successfully imported the task into task scheduler.


This should resolve all Flash player crashes within Firefox. I posted the information here: https://support.mozilla.org/en-US/questions/968190?page=6#answer-511132


That script is not 100% Automated in the above link, but will get you started.


I have one that i have been able to fully automate, You would just need to check task scheduler in Windows 7 to confirm it will successfully import on its own.


I am looking for testers to confirm this works. This should work on windows 7 64 and 32 bit. Not tested on Windows 8


link for fix available upon private message request


Best regards

Modified by Carm