Can't reset the "useragent" settings because that option is "greyed out" what do I do?
I found the instructions for resetting your "user agent" settings in FF. However, when I attempted to do this, that option was "greyed out" in the contextual menu, so I can't select it. What do I do?
Macbook Air 2011 FF version 26.0
At first I thought it might be because I had other tabs open in FF when I tried this, but I closed them all and it still wouldn't let me reset these settings.
I am attempting to do this because several websites I visit are saying my browser is out-of-date even though I have the most recent version installed, according to FF.
Thanks in advance for any advice!
P.S. Even though my FF browser's "About" box says my FF is up-to-date, when I just now clicked to go the Mozilla home page, I got a message at the top of the WEB page saying I have an older version of FF and need to upgrade. Well, which is it, FF? Don't make me switch to Safari... I hate that app, but I'm also tired of seeing error messages everywhere I go on the Web (ie, all the Flash issues). I am going to try to the "install" button on the FF website now and see what it says. Maybe I'll get a definitive answer that way.
Modified by Maczilla
Chosen solution
Your user agent that is corrupted by BLNGBAR and that identifies you as Firefox/8.0.1 BLNGBAR .
do you have Blingee in your extension or in search bar ? if yes try to delete it, see : http://kb.mozillazine.org/Uninstalling_add-ons
thank you
All Replies (7)
Hello Maczilla, seek for useragent (in about:config), not 2 words, user agent.
if it is greyed out, all is greyed out ?
can you toggle general.useragent.enable_overrides to false(default), probably you have it true
otherwise you can try the User Agent Switcher, but i think it is not an option !!
thank you
Thank you for attempting to answer, but I'm afraid your answer makes no sense to me. I went to about:config... I selected SEVERAL of the user agent settings (yes, one word, not two... I'm not an idiot... I think I can pick off a displayed list of configs). NONE of them allowed me to pick "reset" from the contextual menu. I can, from the contextual menu, select "copy" "copy new" "toggle" "copy value" ... all those options are NOT greyed out. The only one that is greyed out is "reset."
Here are my current values for these settings:
general.useragent.compatMode.firefox;false
general.useragent.enable_overrides;false
general.useragent.locale;en-US
general.useragent.override;Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:8.0.1) Gecko/20100101 Firefox/8.0.1 BLNGBAR
general.useragent.site_specific_overrides;true
P.S. I also just tried the "install" button on FF webpage to see if, in fact, my FF is out of date. The file FF downloaded to my desktop also says version 26.0 so I don't know why is FF webpage telling me I need to upgrade because I'm out of date, when, in fact, 26.0 is the version I already have installed. Is this new version just really buggy or what is going on here?
Modified by Maczilla
Chosen Solution
Your user agent that is corrupted by BLNGBAR and that identifies you as Firefox/8.0.1 BLNGBAR .
do you have Blingee in your extension or in search bar ? if yes try to delete it, see : http://kb.mozillazine.org/Uninstalling_add-ons
thank you
I agree about removing the Blingee extension.
Also, try double-clicking the general.useragent.override preference and editing the contents to a blank space. Will Firefox let you save that change?
Thank you both, I will try that. I noticed it when I pasted the values, but didn't think it mattered because I've had that extension "turned off" since I first installed it and saw what a nightmare of digital junkfood it was. I was looking for smilies and had no idea it was a mySpace-type app of unbelievable ugliness :)
I am also going to try selecting that "toggle" option from the contextual menu, since you seem to indicate in your post above that I could use that to toggle to 'false' instead of trying to reset the value.
Hopefully those two ideas will do the trick. If not, I might be back to ask jscher2000 a followup, since I'm not sure I understand the tip (haven't tried it yet, so don't know if it'll give me anything to edit when I double-click).
Again, thanks!
Thanks, ideato, uninstalling Blingee, even though it was disabled, did the trick! Once I did that, the "reset" option was no longer greyed out in the contextual menu. I have reset and restarted FF, so hopefully that is the end of those annoying "older version" messages. Thanks so much for your help!
You are welcome