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I cannot download ADOBE Flash. The error message is FAILED from Firefox. The other error message is "CANNOT CONFIGURE APPLICATION." Any suggestions?

  • 6 replies
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  • Last reply by JWStewart

JWStewart
JWStewart
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ADOBE 12.exe downloaded. FLASH will download but won't install. The error message is "CANNOT CONFIGURE APPLICATION."

ADOBE 12.exe downloaded. FLASH will download but won't install. The error message is "CANNOT CONFIGURE APPLICATION."

Chosen solution

hello, please try it with adobe's offline installers which are available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox choose the "Plugin-based browsers" package).

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All Replies (6)

JWStewart
JWStewart Question owner
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Exact error message indicates; "UNABLE to LOAD APPLICATION CONFIGURATION."

the-edmeister
the-edmeister
  • Moderator
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Are you closing Firefox before trying to run the Adobe installer?

JWStewart
JWStewart Question owner
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I am closing the browser. The same message appears using IE as well.

philipp
philipp
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Chosen Solution

hello, please try it with adobe's offline installers which are available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox choose the "Plugin-based browsers" package).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to run the Flash installer as Administrator.

Latest Flash player versions here:

JWStewart
JWStewart Question owner
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I downloaded the versions you guys suggested off-line and all seems normal, if that is possible on the internet. I did notice the PLUG-IN was missing during the time I was trying to remedy the problem and now the PLUG-in is visible and activated to load on start up of the browser.

I really appreciate you guys sharing the information and taking time out to respond.

Have a nice weekend. Best Regards, Jim Stewart Pensacola, Fla.