This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I updated Firefow to 26 and the forward button is missing the back button doesn't work, my browser history and bookmarks are gone. i cant log in w/ saved passwo

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Amiv711
Amiv711
more options

My main problem is that, I cannot log into sites where my password was saved because my browser history is gone. Firefox doesn't automatically log me into my bookmarked sites because my bookmarks are gone. Also the forward and back buttons don't work.

My main problem is that, I cannot log into sites where my password was saved because my browser history is gone. Firefox doesn't automatically log me into my bookmarked sites because my bookmarks are gone. Also the forward and back buttons don't work.

All Replies (5)

kobe
kobe
more options

Delete the localstore.rdf file in the profile folder.

Do this BEFORE the Bookmark recovery

INSTRUCTIONS: http://kb.mozillazine.org/Corrupt_localstore.rdf

Also firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Click the Firefox button to open the menu and click on Bookmarks.
    • Click the Bookmarks menu and click on Show All Bookmarks.
  2. At the top of the Library window, click the "Import and Backup" menu and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Amiv711
Amiv711 Question owner
more options

Okay, so I deleted the localstore.rdf file, And when I click restore I get an error message.

Modified by Amiv711

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Amiv711
Amiv711 Question owner
more options

I followed the directions up until unchecking the Locked checkbox in the places.sqlite info box because there was nothing to uncheck.. and I'm afriad of deleting any files because I would like to restore my bookmarks, history, and passwords.. I am not having much luck with the methods that have been provided,, sorry. Is there another way then described above?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can rename or move a file to a different location instead of irreversible delete to be able to undo this step.