This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can no longer send links online by right clicking my mouse or by selecting

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Everyday I share with others images from Facebook (or elsewhere), by right clicking my mouse on the image and being given the option to "E-mail link." For webpages (from my Taskbar) I click on "File" and then "E-mail link." Trying either of these functions now produces nothing - absolutely nothing happens. Also, I just now clicked on "File" to "Print" a copy of this question, and nothing happens when I click on File - no options appear.

Everyday I share with others images from Facebook (or elsewhere), by right clicking my mouse on the image and being given the option to "E-mail link." For webpages (from my Taskbar) I click on "File" and then "E-mail link." Trying either of these functions now produces nothing - absolutely nothing happens. Also, I just now clicked on "File" to "Print" a copy of this question, and nothing happens when I click on File - no options appear.

Chosen solution

Hello,

Maybe the problem is a corrupted file in your profile, try create a new profile:

Or try go to your profile and delete the localstore.rdf:

Also:

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hello,

Maybe the problem is a corrupted file in your profile, try create a new profile:

Or try go to your profile and delete the localstore.rdf:

Also:

more options