newINo matter how many APPs I add I( cannot dl Utube. I gfet the same error message. I am sure others have had the same problem. Is there an easy fix?
sometimes its a flash player problem other time a shockwave issue . I dont know. The fix proposed by Mozilla is not understandable to me . Sometimes the Utube videos work but most of the time they stop and an error message appears
All Replies (4)
What error message do you get?
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
I tried but I guess I cant follow directions. It just says an error has occured . Learn More. I did try to learn more but I have the latest Flash Player and none of the other fixes seem to apply.
I tried but I guess I cant follow directions. The Utube videio starts the an erro message appears. I tied the fixes and I do have the latest Flash Player and none of the other fixes seem to apply.
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.