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Cursor not stopping rolling text when pointed at it

  • 4 replies
  • 2 have this problem
  • 6 views
  • Last reply by John.B

John.B
John.B
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Unable to stop rolling text when cursor pointed at it. This works ok on other browsers. By using the reset with the disabling or enabling any add on the scrolling text will stop with the cursor as it should, but once you close Firefox and return it stops working.Same when computer is restarted or shut down. I have tried using the Firefox restart with add ons disabled and also uninstalled Firefox 27.0.1 and reinstalled with no success. The operating system is Mac osx Mavericks. 

John.B
Unable to stop rolling text when cursor pointed at it. This works ok on other browsers. By using the reset with the disabling or enabling any add on the scrolling text will stop with the cursor as it should, but once you close Firefox and return it stops working.Same when computer is restarted or shut down. I have tried using the Firefox restart with add ons disabled and also uninstalled Firefox 27.0.1 and reinstalled with no success. The operating system is Mac osx Mavericks. John.B

Chosen solution

Hi cor-el, 

Just edited this post. Did post still not working after trying all that was recommended but after restarting the Mac it seems to have come good. I am just hoping it stays like it. Thank you for your help very much appreciated.

John.B

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All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
John.B
John.B Question owner
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Worked fine until I closed the browser once opened it had the same problem

John.B

cor-el
cor-el
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  • Top 10 Contributor
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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required) where this happens?

John.B
John.B Question owner
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Chosen Solution

Hi cor-el, 

Just edited this post. Did post still not working after trying all that was recommended but after restarting the Mac it seems to have come good. I am just hoping it stays like it. Thank you for your help very much appreciated.

John.B

Modified by John.B