This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm being told I can only play msn games on IE - is that true?

  • 4 replies
  • 2 have this problem
  • 6 views
  • Last reply by Moses

Justannie11
Justannie11
more options

My operating system is Windows 8.1. I've checked my plug-ins and those used for games are all "Always Activate." It looked like I had downloaded the msn game I purchased but when I entered the activation code and pressed Play, the window was closed. When I went into msn games support, the document stated that browsers other then IE don't support their games. I've been getting games from msn games/Oberon for several years, using Mozilla Firefox all along, and not been told I can't use my current browser. I don't like being told I have to use IE but Windows 8 has been a nightmare!

My operating system is Windows 8.1. I've checked my plug-ins and those used for games are all "Always Activate." It looked like I had downloaded the msn game I purchased but when I entered the activation code and pressed Play, the window was closed. When I went into msn games support, the document stated that browsers other then IE don't support their games. I've been getting games from msn games/Oberon for several years, using Mozilla Firefox all along, and not been told I can't use my current browser. I don't like being told I have to use IE but Windows 8 has been a nightmare!

All Replies (4)

Jithin Mathew
Jithin Mathew
more options

Check if installing this add on works for you!!!

https://addons.mozilla.org/en-US/firefox/search/?sort=&lup=&pp=20&cat=all&q=ie+tab&platform=all&appver=any&advanced=

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that extensions like IE Tab and IE view use the IE rendering engine, so you do use IE to render pages and not Firefox with all the vulnerabilities and other limitations of IE.

Justannie11
Justannie11 Question owner
more options

I'm not very tech savvy and don't understand what this means as far as downloading games from iPlay. I've been purchasing games from iPlay for several years, when it was Oberon Media and then MSN Games. I don't understand why I now am unable to download a game.

Moses
Moses
  • Moderator
more options

In additional to what cor-el said, it might be helpful to see what extensions you have installed since your Troubleshooting Information section is empty.. 

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!