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I cant recieve the password recovery email, why?

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For two weeks I've been trying to simply get the confirmation email to reset my password sent to my email address that's it! I tried all options many times. I have firefox on my desktop but wanted to sync settings now to my laptop. I have a sync key but don't know where to enter it.

For two weeks I've been trying to simply get the confirmation email to reset my password sent to my email address that's it! I tried all options many times. I have firefox on my desktop but wanted to sync settings now to my laptop. I have a sync key but don't know where to enter it.

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Go to this page:

Enter in your account and try change your password.

Modified by Diego Victor