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No response from navigation bar.

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  • 2 have this problem
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  • Last reply by cor-el

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When I type a url in the navigation bar and press enter or the green button, Firefox 28 does not respond; however, using a link or a bookmark, it does.

When I type a url in the navigation bar and press enter or the green button, Firefox 28 does not respond; however, using a link or a bookmark, it does.

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Did you try a new window to see if the Go button works there?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems caused by a corrupted localstore.rdf file.