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Bookmark is not working anymore.

  • 4 replies
  • 8 have this problem
  • 25 views
  • Last reply by Ralph Daub

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Two days ago "Bookmark this Page" stopped working. I cannot bookmark any webpages anymore - and it's not like I haven't been using Firefox for years and years. I know how to bookmark & also how to sort bookmarks into my bookmark toolbar. But for no reason that I can find, bookmark no longer works. Period. I click on the "Bookmark This Page" line and nothing happens. What happened? HELP!!!!

Jan Irons

Two days ago "Bookmark this Page" stopped working. I cannot bookmark any webpages anymore - and it's not like I haven't been using Firefox for years and years. I know how to bookmark & also how to sort bookmarks into my bookmark toolbar. But for no reason that I can find, bookmark no longer works. Period. I click on the "Bookmark This Page" line and nothing happens. What happened? HELP!!!! Jan Irons

Chosen solution

Hi Xylo,

To reset your Firefox browser, which usually fixes most problems, please follow the instructions below:

We hope you find this information useful. Please let us know if your issue is resolved, or if you have any other questions.

Thanks!!

- Ralph

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Reset and upgrade your Firefox it will solve the issue

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Reset Firefox was only part of the answer. I already had the latest version of Firefox, so upgrading was not part of the problem. I followed some instructions on this forum --

Before you start, export your bookmarks into a html file on your desktop just in case something goes wrong in the process below. To export bookmarks, click on Bookmarks on the Toolbar above. Click Show All Bookmarks. A window will open with a star and a drop down arrow at the top left (beside 2 other icons). Click the drop down arrow and you'll see an option for Export Bookmarks. Then:

1. Click Help on the Toolbar above. 2. Click Troubleshooting Information. 3. A Mozilla page will come up -- under the headed Application Basics, click on Show in Finder. 4. For me, a file with a random string of letters and number and a .default before a / and more numbers came up. Open the file. 5. Look for a folder called places.sqlite. Delete it.

Reset Firefox and voila my bookmarks were all there & I could bookmark again as usual.

Don't forget to export your bookmarks first and save them to a file on your desktop just in case!

Cheers -- Jan

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What do you mean by "reset and upgrade" Firefox? I just had it automatically update two days ago and the thing is very unstable now. Today my "bookmark this page" capability disappeared.

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Chosen Solution

Hi Xylo,

To reset your Firefox browser, which usually fixes most problems, please follow the instructions below:

We hope you find this information useful. Please let us know if your issue is resolved, or if you have any other questions.

Thanks!!

- Ralph