This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Analytics doesn't load properly

  • 2 replies
  • 4 have this problem
  • 74 views
  • Last reply by Shywim

more options

Google Analytics website (https://www.google.com/analytics/web/) doesn't load properly since 2 days. I tested it on two different computer, log out and log in, clear cache, clear dns : no changes. It does load properly in chrome, but this is what I have in Firefox : http://puu.sh/8tflu.png

Thanks in advance for any help.

Google Analytics website (https://www.google.com/analytics/web/) doesn't load properly since 2 days. I tested it on two different computer, log out and log in, clear cache, clear dns : no changes. It does load properly in chrome, but this is what I have in Firefox : http://puu.sh/8tflu.png Thanks in advance for any help.

Chosen solution

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.


Read this answer in context 👍 3

All Replies (2)

more options

Chosen Solution

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.


more options

Thanks Moses, it was Flash Video Downloader that was the culprit !