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crossword puzzlewhere is crossword puzzlel located? also, I've lost my "write" folder on email...JHELP

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WHEN I WANT TO WRITE A PERSON, THE OPTION BUTTON TO "WRITE" IS GONE. CAN YOU HELP ME TO RESTORE IT?

WHEN I WANT TO WRITE A PERSON, THE OPTION BUTTON TO "WRITE" IS GONE. CAN YOU HELP ME TO RESTORE IT?

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The Write button is on the Mail Toolbar. Press the alt button if you lost the Menu Bar too. From the Menu Bar press View-Toolbars and turn the missing toolbars back on. The crossword puzzle requires the secret password and I cannot give that to you.