Firefox Community Forum

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me. Any help welcome. Site Link: [=]

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list.

No matter which engine I select, it doesn't open. None of the search engines will open. How do I get them online again? It seems to have happened after the last Mozilla update. Thank you.

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, settings menu) shows. Just a black portion of the screen. Now when I went in to get a screenshot, it doesn't even show the black box.

Firefox has been my default browser for many years on my debian linux desktop.

I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new firefox does not connect to remote sites. It does connect to local pages on my PC and, surprisingly, also to www.google.com from where I can access news, for example.

The chrome browser on the same PC has no problems accessing sites, nor does the version 129.0.2 firefox. Only the version 130.0 firefox has a problem.

This happened using my current profile, using --safe-mode and using --no-profile mode on the version 130.0 firefox. I was able to see some packets from a remote site (www.akamai.com) come back on wireshark but the page did not display on the browser. This also happens for sites that appear on the default new tab page, like wikipedia and youtube.

Any ideas on this? thank!!

Recently, I've run into logging in on at least two websites where I have two-factor authentication set up. I'll click the sign in button, and rather than advancing to ask for my authentication code, I get stuck in an endless loading loop and am unable to do anything.

Is there anything I can do to fix this? I have already tried clearing cache and cookies and restarting in safe mode.

This issue only happens to me on desktop. The mobile version of firefox still lets me log in, but I prefer to use desktop.

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive tried closing it and trying a different browser like waterfox which also gets the issue and ive tried chrome that DOESNT get the issue. I havent had this problem before since recently and I dont believe I have done any changes to my game or my firefox so i'd like to get help on why this happens specifically on firefox/waterfox, and why its only minecraft and no other games

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written character (see the first uploaded image) disappears after going to new line (pressing Enter or moving mouse to another line) (see the second uploaded image). It worked before on the Ubuntu 22.04 with manually installed firefox (not from snap) and is also working in Chrome.

I am unable to find the solution. I already installed additional fonts, I also created links to the installed fonts in $USER/snap/current/.local/share but nothing helps.

Has anyone encountered similar problem (and found a solution)?

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "allow access" I get a pop-up that lets me choose my institutional SSO account, which says I'm signed in already. This doesn't occur in Chrome (where I'm logged into my institutional email).

Does anyone know how to stop this message from popping up every 5 minutes?

I am new to Sharepoint (and not impressed!). I don't actually see any difference in its behavior whether I've allowed access or not.

thanks for any hints

My firefox browser has a problem for first time. A few URLs in history are rapidly cycling through the address bar. The page scrolls automatically moveing my browser window to the bottom. Attempts to bring it back failed as it rapidly goes back to bottom. It is like the browser is being manipulated from outside. The problem is not present in Edge browser! I tried to open settings but the page doesn't display GENERAL menu choices, and is stuck to what's new. The rapidity of movement is like flickering due to a malfunctioning keyboard key stuck at some point. Any suggestions?