Thunderbird Community Forum

I just re-installed the latest version of Thunderbird for email handling. (Ver 128.4.3) It is used by myself and my wife on our desk top. When she logs into her account and tries Thunderbird, it works just fine. When I'm logged into my account and open up Thunderbird Email, it asks for my password. Here's where things get cloudy. I enter current password but the program does not recognize it. I have gone out to Microsoft hotmail and changed it... and Thunderbird might work for a day, two days or only hours, than when I go to check my email again, it does not recognize my password. I check my email on my phone, and a Google tablet, so every-time I change the password on my desktop computer, I have to go out to these other devices and change them also, sometimes for just hours. For years Thunderbird worked fine on my computer, and on my "side" of the login, but in the last couple of months it has started this "password" problem. Could I have something on my computer in my settings that is causing this, and not causing this when my wife uses Thunderbird under her account. I love the program, but am now looking at other programs to handle my email unless I can get this fixed. I could use "Windows Explorer" if suggested to delete a file off my computer to "Fix" this. Just let me know what can be causing this please. Thanks in advance. John Drake j-w-drake@hotmail.com

Wife had to get a new PC. Thunderbolt won't connect to the server. All the connect info is same as mine, confirmed. The provider confirmed her accouont works by sending message to their webmail. She got it ok on their webmail, but nothing on her PC

Hello Support Team, I have 4 Email Accounts configured in Thunderbird. One of them I want completely deleted. I can't find any way to delete this one Account without destroying the other 3. Any help to delete one of the 4 Accounts is highly appreciated.

Best Regards Karl-Werner Hoffmann k_w_hoffmann@onlinehome.de

While there are over 90 emails on the Comcast server so far this morning, only 1 has been downloaded. I tried repairing the folders but no change. While I can save chunks of email on the server, my import of a zip file of them is not working. This has continued to be a problem for over 48 hours. I am using Thunderbird 128.4.3 under Windows 11 Pro 23H2.

I can see notifications of emails downloading from the server but nothing is posted on my machine. This process repeats each time I start up Thunderbird but no new emails are accessible, either from Comcast or Gmail. Emails are coming in fine on my iPhone but not on to my ThinkPad where I download and store them off the Comcast server.

Two days ago there were thousands of past emails on the server going back to earlier this year but they are all gone now. I have found it impossible to access Comcast's technical support for their help in solving this problem.

11/17/24 It took 3 days but rebuilding of the global-messages database has finished at 6.7 Gbytes. Unfortunately, no change and the Comcast server is filling up.

Any suggestions?

Thank you for your consideration

I edited All Contacts in Thunderbird and Outlook address books, but I still see obsolete autocomplete email addresses when composing email in TB 128.4.3esr running on Windows 11 laptop. What is the solution to find and remove where all autocomplete info resides?

Long time user of desktop version and recently loaded mobile version on my phone. There are two issues:

1- emails are not syncing between the mobile and desktop app. I have tried all of the solutions suggested in troubleshooting. 2-I am not receiving notifications on the mobile app unless I open the app. I want to get audible notifications and show the corresponding number of emails pending (until read) on the app icon, like Bluemail does.

Since the latest update Thunderbird is extremely slow to launch the mail pane always comes up with no messages for about 7 seconds after that it works but is often not very responsive Why ?? I have disabled all add-on's and recreated the msf files

been running thunderbird beta for a while, regularily updating to latest beta

today started thunderbird and had the new setup popup

tried starting using thunderbird.exe -p and creating new profile then starting import wizard and pointing it to my original profile, import works, but again just get the new setup screen on restart

checked my profile, contains over 3gb of data, all files intact, i have almost a dozen acccunts setup in it from various providers

ver odd, any ideas please?

thanks

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day.

For some reason it is unable to send a crash report, instead I get the attached window pop up.

I recently changed my password to a passphrase. Thunderbird 115.16 ER Linux could not/would not handle it. By changing to a password based on the passphrase, Thunderbird sometimes works fine.

Bonjour. Thunderbird version 128.4.3esr (64 bits) - Windows 11 Professionnel 24H2 Build 26100.2314 Depuis quelques temps, les icones "Cardbook" et "Raccourci Google Task" apparaissent en double dans la barre d'espaces. L'activation/désactivation des 2 extensions ne changent rien. Avez-vous une explication ? Cordialement

Around 3:15 pm yesterday, I stopped getting emails from Outlook (Hotmail). I can send emails out. When I check activity manager, I see: Connection to server outlook.office365.com timed out Why? I Did not change anything. My settings are: Server Type: POP Mail Server Server Name: outlook.office365.com Port: 995 Connection Security: SSL/TLS Authentication Method: OAuth2

I have updated my Thunderbird and now I couldn't find my inbox, sent, and trash features.

Attached is the current state.

I am using MacOS 14.6.1

Any advise on how to fix this would be appreciated.

Thank you!

My wife is having a severe problem with Thunderbird. Here is some detail: With a "fresh" invocation of Thunderbird, all incoming messages are received, in two different email accounts. Outgoing messages can be sent. After a while (can be two days, can be a week or more), the following error message is received when sending an outgoing message: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent... Once this error message happens, all incoming mail (for both email accounts) stops. If she then terminates Thunderbird, and restarts it, she will normally get an error message during the restart, which states that "Thunderbird is already running, but is not responding." If she accepts to terminate this non-responding process, then the next restart of Thunderbird is successful, and she can receive (and send) messages again. The workaround (as noted in another posting) to save the sent message to a local folder allows the current outgoing message to be saved, and she can then copy the saved message to the proper "Sent" folder after she restarts Thunderbird. However, this is very annoying---having to save locally and then recopy---especially if there are several messages in progress when the failure occurs. In addition, it does not "solve" the problem; a restart is still necessary. A similar error message is presented sometimes, when Thunderbird is saving a draft message. It speaks of "a copy was not placed in your draft folder" (or something similar; I don't remember the exact details). When this error message appears, Thunderbird goes into the same state as above: no incoming messages are received, and a Thunderbird restart is the only fix. Please note that this problem has been showing up for at least the last six to eight months. It seems to be getting more frequent, to the point where my wife now explicitly restarts Thunderbird every couple of days. Her environment: Windows 10 Enterprise; Dell tower; Thunderbird 128.4.2esr

I am also running Thunderbird on my laptop. I have six email accounts. I have never seen the above error message in relation to sending messages, although I have seen it concerning the saving of drafts. However, I have never seen it prevent the receipt of incoming messages, the way my wife has. My environment: Windows 10 enterprise; Lenovo laptop; Thunderbird 115.3.1

If there is a way to gather more extensive logs from my wife's computer, to aid in solving this problem, I will be happy to help. Please tell me what to do, or put me in contact with appropriate persons.

Hi, my PC runs windows 10 and thunderbird loads but then that's it there is next to zero operation, no get new messages, just locked🤔 All settings are the same as K9 on my phone and email works there. I uninstalled and reinstalled thunderbird but that altered nothing. Antivirus and security are normal and trouble shooting says nup so I'm lost🤷 I have a modest knowledge in regards to this and all ' advice ' online has had zero impact. Any help much appreciated thanks Mark B