This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

My email folder pane is blank.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 9 näyttöä
  • Viimeisin kirjoittaja FredMcD

more options

My email folder pane is blank.

In trying to remove a message that kept appearing at the bottom of my mailbox folder pane, somehow I have removed the entire pane where all of my email folders used to show. Now where that message was that I was trying to remove, it shows "Loading...". All graphics are also gone from the folder pane area and some lines/graphics are also missing in the heading area of the Inbox information.

How do I restore it to see all my personalized folders again?

Note: Everything is still visible and fully functional if I use Chrome as my browser. I would just use Chrome but Firefox responds much faster on my PC than Chrome.

My email is through Comcast.

My email folder pane is blank. In trying to remove a message that kept appearing at the bottom of my mailbox folder pane, somehow I have removed the entire pane where all of my email folders used to show. Now where that message was that I was trying to remove, it shows "Loading...". All graphics are also gone from the folder pane area and some lines/graphics are also missing in the heading area of the Inbox information. How do I restore it to see all my personalized folders again? Note: Everything is still visible and fully functional if I use Chrome as my browser. I would just use Chrome but Firefox responds much faster on my PC than Chrome. My email is through Comcast.

Valittu ratkaisu

Many site issues can be caused by corrupt cookies or cache.

• Clear the Cache Press the <Alt Key> to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

• Remove Cookies Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

more options

Valittu ratkaisu

Many site issues can be caused by corrupt cookies or cache.

• Clear the Cache Press the <Alt Key> to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

• Remove Cookies Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.