This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Websites will not automatically log me in even though Firefox remembers my passwords.

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja cor-el

ctaylor111222
ctaylor111222
more options

I had maleware installed on firefox and the only way I could get it to go way was to set firefox back to default settings. Everything is normal except now when I go onto certain websites that need passwords to get into, I'm brought to the login screen instead of going right to the website, even though I click "remember me" before I log in. All of my passwords are still saved in firefox.

I had maleware installed on firefox and the only way I could get it to go way was to set firefox back to default settings. Everything is normal except now when I go onto certain websites that need passwords to get into, I'm brought to the login screen instead of going right to the website, even though I click "remember me" before I log in. All of my passwords are still saved in firefox.

Kaikki vastaukset (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)