This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

can't open firefox getting message "Your Firefox profile cannot be loaded. It may be missing or inaccessible" help

  • 1 vastaus
  • 3 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja cor-el

pbffoster
pbffoster
more options

I must have deleted something. My firefox cannot open. I get the following message:

"Profile Missing" Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I must have deleted something. My firefox cannot open. I get the following message: "Profile Missing" Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Kaikki vastaukset (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible/likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile