This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I need to close an email account but want to keep my old messages-will Tbird delete messages if I close this account?

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja user01229325

Markdrue
Markdrue
more options

My current email was included as part of my internet service which recently was changed, and subsequently my account is no longer active. I have messages in my Tbird mail which I want to keep. Will I lose the old messages if I delete it in Tbird? Thanks!

My current email was included as part of my internet service which recently was changed, and subsequently my account is no longer active. I have messages in my Tbird mail which I want to keep. Will I lose the old messages if I delete it in Tbird? Thanks!

Kaikki vastaukset (1)

user01229325
user01229325
more options

Hopefully you had a POP account and not an IMAP account with your old provider. With POP the entire message is downloaded to your computer. With IMAP the messages stay on the server and you just see them remotely. If you no longer have the account and it was IMAP, the message bodies might be gone already.

If you can still click on the header and see the entire message, you should create a new folder or folders under Local Folders and move the messages there.

When you remove the account info from Thunderbird the messages are hidden and not accessible unless you recreate the account exactly like it was. Move the messages to local folders and you can open them even after removing the old account from Thunderbird. Do this before removing the old account from Thunderbird.