This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

How do I change the "reply to" address for an account?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 120 näyttöä
  • Viimeisin kirjoittaja 7sharp9

more options

When I try to change my reply to address it shows "recipients will reply to this other address" and I can't change it. I get this even when I try to add a new identity. Thanks.

When I try to change my reply to address it shows "recipients will reply to this other address" and I can't change it. I get this even when I try to add a new identity. Thanks.

Valittu ratkaisu

re: When I try to change my reply to address it shows "recipients will reply to this other address" and I can't change it.

So the 'Reply-to Address' is empty. What do you mean by 'I can't change it' ? You do not say what you did.

Tools > Account Settings for the mail account or right click on mail account name in Folder Pane and select 'Settings'

Reply-to-Address: 'recipients will reply to this other address' will be in a greyed font. You put the mouse cursor in this text box and over write with the email address you want to use. click on 'OK' to save changes.


You can also get access to the various options and text boxes by using the 'Tab' key on your keyboard. Right click on mail account name in Folder Pane and select 'Settings' Then press the 'Tab' key to move the focus to different sections, it should start with the focus on the mail account name and after pressing 'Tab' it will move to 'account actions', press again to move to 'Account Name', then 'Your Name:' then 'Email Address' then 'Reply-to-Address' so that you can type the email address.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

more options

Valittu ratkaisu

re: When I try to change my reply to address it shows "recipients will reply to this other address" and I can't change it.

So the 'Reply-to Address' is empty. What do you mean by 'I can't change it' ? You do not say what you did.

Tools > Account Settings for the mail account or right click on mail account name in Folder Pane and select 'Settings'

Reply-to-Address: 'recipients will reply to this other address' will be in a greyed font. You put the mouse cursor in this text box and over write with the email address you want to use. click on 'OK' to save changes.


You can also get access to the various options and text boxes by using the 'Tab' key on your keyboard. Right click on mail account name in Folder Pane and select 'Settings' Then press the 'Tab' key to move the focus to different sections, it should start with the focus on the mail account name and after pressing 'Tab' it will move to 'account actions', press again to move to 'Account Name', then 'Your Name:' then 'Email Address' then 'Reply-to-Address' so that you can type the email address.

more options

My misunderstanding. I get it now. Thanks!