This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I had certain bookmarks on Mozilla and thy got deleted because I had to format and install another OS.Where can I find them?I probably didn't have any account

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja FredMcD

saswatee
saswatee
more options

I had some bookmarks on my Mozilla browser.I don't remember the account on whose name it was signed up.But since we had to upgrade the operating system. the bookmarks and browsing history got deleted.How to restore them back?

I had some bookmarks on my Mozilla browser.I don't remember the account on whose name it was signed up.But since we had to upgrade the operating system. the bookmarks and browsing history got deleted.How to restore them back?

Kaikki vastaukset (2)

guigs
guigs
more options

If you made a back up of the profile folder they may still be in the places.sqlite file. Check out this article to show you where they are Back up and restore information in Firefox profiles

Otherwise, I am sorry the data is gone if there was no backup.

FredMcD
FredMcD
more options

The data from the old system may have been saved, depending on how you did the upgrade. Open your file browser to C:\ In the search box, type in Firefox. This may take some time. Once the search is done, look for Firefox directories, and check what folder it is in.