This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

auto backup

more options

Is there an auto-backup functionality in Firefox? If so, does it keep different versions?

I had to restore my PC. Once I did, I logged into my Firefox account assuming that it would sync my previous bookmarks and passwords, but it synced the blank profile instead.

Luckily, I still had most things in Chrome, but unless there's a auto backup functionality, I don't want to be in this situation again.

Kindly let me know if such a thing exist.

Is there an auto-backup functionality in Firefox? If so, does it keep different versions? I had to restore my PC. Once I did, I logged into my Firefox account assuming that it would sync my previous bookmarks and passwords, but it synced the blank profile instead. Luckily, I still had most things in Chrome, but unless there's a auto backup functionality, I don't want to be in this situation again. Kindly let me know if such a thing exist.

Valittu ratkaisu

First, if you haven't already, you can switch off the hiding of hidden files and folders. This article has the steps for Windows 7, which I think are similar on Windows 8.1: http://windows.microsoft.com/en-us/windows/show-hidden-files

Next, you can drill down into

C:\Windows.old\Users\your-username\AppData\Roaming\Mozilla\Firefox\Profiles

Here you may find one semi-randomly-named profile folder, or you might find more than one. The most recently modified folder most likely is your previous settings folder.

You could move some key files selectively to your currently live settings folder, or restore the entire old settings folder.

For selective restoration, please see this article: Recover important data from an old profile.

For full restoration steps, please see this thread: https://support.mozilla.org/questions/1024189

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (3)

more options

The Firefox Sync service is the only cloud-based storage feature that is built-in to Firefox. As you discovered, it sometimes seems to sync in the "wrong" direction. I'm not the best person to help with that since I don't use it myself.

You could consider other backup methods, either local or cloud-based, using add-ons or third party software/services.

When you did your Windows restore, did Windows create a folder named C:\Windows.old\? If so, usually your old Firefox data is in there (hidden, but recoverable). We can provide more details if you have that folder.

more options

Yes, I seem to have the C:\Windows.old\ folder. I would appreciate if you could provide more details, I'll have a try.

I love Firefox. I hope in the future the sync function will ask which way we want to sync.

more options

Valittu ratkaisu

First, if you haven't already, you can switch off the hiding of hidden files and folders. This article has the steps for Windows 7, which I think are similar on Windows 8.1: http://windows.microsoft.com/en-us/windows/show-hidden-files

Next, you can drill down into

C:\Windows.old\Users\your-username\AppData\Roaming\Mozilla\Firefox\Profiles

Here you may find one semi-randomly-named profile folder, or you might find more than one. The most recently modified folder most likely is your previous settings folder.

You could move some key files selectively to your currently live settings folder, or restore the entire old settings folder.

For selective restoration, please see this article: Recover important data from an old profile.

For full restoration steps, please see this thread: https://support.mozilla.org/questions/1024189