This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Yesterday I installed the new updates, after that I can't load Firefox.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja philipp

more options

When I click on the icon, it just acts like it will load for a moment, then never does. Already, installed/reinstalled Firefox on my cpu. When I click on the icon, it process does show up in the Task Manager. I tried deleting all of the processes, still not working. I have also restarted my cpu several times to see if that would help.

When I click on the icon, it just acts like it will load for a moment, then never does. Already, installed/reinstalled Firefox on my cpu. When I click on the icon, it process does show up in the Task Manager. I tried deleting all of the processes, still not working. I have also restarted my cpu several times to see if that would help.

Kaikki vastaukset (1)

more options

hello cheryleey24, since this can sometimes be caused by malware active on a system, please run a scan with different security tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

Troubleshoot Firefox issues caused by malware