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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

ActiveTouch General Plugin Container crashes, there is any solution for this?

  • 3 vastausta
  • 8 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja mariusft

mariusft
mariusft
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I'm trying to access a WbEx session which uses this plugin "ActiveTouch General Plugin Container" version 105 Tried with two versions 28.12.2013.820 & 29.1.2014.722

With latest version of Firefox: ESR 31.3.0 & 34.0.5

In both cases the plugin freezes, and I'm prompted to wait or to close the plugin, main problem is that during the freeze all tabs are blocked as well so I can't perform any action.

I'm trying to access a WbEx session which uses this plugin "ActiveTouch General Plugin Container" version 105 Tried with two versions 28.12.2013.820 & 29.1.2014.722 With latest version of Firefox: ESR 31.3.0 & 34.0.5 In both cases the plugin freezes, and I'm prompted to wait or to close the plugin, main problem is that during the freeze all tabs are blocked as well so I can't perform any action.

Valittu ratkaisu

Seems that a final update from Cisco solved the issue.

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mariusft
mariusft Kysymyksen kysyjä
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Just to mention, I've tried restarting the browser, uninstalling the plugin and re-installing, cleaning up the java cache of application same result, even from different workstation.

Chrome browser has no issue on connecting to WebEx

mariusft
mariusft Kysymyksen kysyjä
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I've been able to discover why it didn't work. I'm behind corporate proxy and with recent update of Firefox something happened when some variables are sent to the application. Same firewall rules works OK with Chrome, but not with Firefox.

mariusft
mariusft Kysymyksen kysyjä
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Valittu ratkaisu

Seems that a final update from Cisco solved the issue.