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Plugin update page is not responding. Why?

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  • Viimeisin kirjoittaja John99

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I have gone to the page to update plugins. https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update But nothing happens there. Something turns and turns next to the message: "Checking with Mozilla on the status of your plugins Loading Data", but it goes on forever. The problem is the old plugin is blocked so this is a nasty problem.

I have gone to the page to update plugins. https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update But nothing happens there. Something turns and turns next to the message: "Checking with Mozilla on the status of your plugins Loading Data", but it goes on forever. The problem is the old plugin is blocked so this is a nasty problem.

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Please try and check directly using Adobe's site if you have problems with https://www.mozilla.org/plugincheck/ { It is working ok for me right now.)

There are or have been known issues with Mozilla servers recentlyhttps://support.mozilla.org/en-US/for.../711040?last=63882#post-63882. I guess highly publicised issues requiring FlashPlayers updates have increased loads.

Check your Flashplayer is up to date by visiting http://www.adobe.com/software/flash/about/ separately with each browser.

You will be able to get round the block simply by allowing the plugin Shockwave to activate, but if you see that block it is because you need to update for security reasons.